Shipping policy

Shipping Policy

Processing & Delivery We aim to deliver your order within 5–10 working days from the date of your order.

Shipping Cost Standard shipping is £3.60 per order.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details.

Please Note As our items are shipped internationally from China, delivery times may occasionally be affected by customs processing or factors outside of our control. We appreciate your patience. Please be assured that all duties and import fees are covered — you will not be charged any additional fees upon delivery.

Returns If you need to return an item, please note that you do not need to return items to China. All returns are handled through our UK office and are free of charge. Please contact us via our online contact form to receive your UK return address before sending anything back.

For full details on our returns process, please see our [Return & Refund Policy].

Questions? If you have any queries about your order or delivery, please contact us via our online contact form.

Lively Looks reserves the right to amend this shipping policy at any time.