FAQs

How can I contact you?

You can reach us via our Contact Us page. We aim to respond within 1–2 working days.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Shop Pay. All transactions are processed securely.

Can I amend or cancel my order after placing it?

We process orders quickly, so please contact us as soon as possible. We can't guarantee amendments once an order is being processed.

Where do you deliver?

We currently deliver to the UK and internationally. Delivery options and costs are shown at checkout.

How long will my order take to arrive?

Standard UK delivery typically takes 4–8 working days. Express options may be available at checkout.

How do I track my order?

Once your order has been dispatched, you'll receive a confirmation email with your tracking details.

What is your returns policy?

We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in their original condition with tags attached.

How do I start a return?

Please contact us with your order number and reason for return, and we'll guide you through the process.

When will I receive my refund?

Refunds are processed within 5–10 working days of us receiving your return.

How do I find my size?

We recommend checking the size guide on each product page. If you're between sizes, we generally suggest sizing up.

Do you offer plus sizes?

We stock a range of sizes — please check individual product listings for available options.