Privacy policy
Privacy Policy
Last updated: May 2026
Who We Are Lively Looks is an online women's fashion retailer based in the UK, selling clothing, shoes, bags, jewellery, and accessories. Your privacy is important to us and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
What Data We Collect When you place an order or create an account, we may collect:
- Your name, email address, and phone number
- Billing and delivery address (UK only)
- Payment information (processed securely — we do not store card details)
- Order history and browsing behaviour on our site
How We Use Your Data We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Handle returns and refunds
- Improve your shopping experience
- Contact you about your order if needed
Who We Share Your Data With We do not sell your personal data. We may share it with trusted third parties solely to fulfil your order, such as shipping carriers and payment processors.
Your Rights Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us.
Cookies Our website uses cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.
Returns Data Returns are accepted within the UK only. Your data related to returns is handled in the same way as your order data.
Contact Us For any privacy-related queries, please contact us via our contact form.
Lively Looks reserves the right to update this policy at any time. Changes will be posted on this page.
Contact:
email: tanya@livelylooks.co.uk
phone: 01502735855